Just as batters in baseball must learn to hit every type of pitch to be successful, so, too, must managers be able to think effectively in all four of the areas that business problems fall into: factual problems, tangible problems, intangible problems, and people problems.
This dynamic book shows you how to master these problems, illustrating the hallmarks of excellent thinking about each type of problem, laying out the skills needed to address each, and supplying the tools to help managers analyze their strengths and weaknesses in each of the four areas of thinking.