Ditapis dengan
Fundamentals of selling: customers for life
Table of content Pt. I Selling as a Profession Ch. 1 The Life, Times, and Career of the Professional Salesperson Ch. 2 Relationship Marketing: Where Personal Selling Fits Ch. 3 Social, Ethical, and Legal Issues in Selling Pt. II Preparation for Relationship Selling Ch. 4 The Psychology of Selling: Why People Buy Ch. 5 Communication for Relationship Building: It’s Not All Talk Ch. 6 …
- Edisi
- 7th ed.
- ISBN/ISSN
- 0-07-239886-8
- Deskripsi Fisik
- xxiii, 579 p. : gloss., index ; 26 cm.
- Judul Seri
- -
- No. Panggil
- BQ 79 Fut
Fundamentals of selling : customers for life through service
- Edisi
- 13th ed.
- ISBN/ISSN
- 9781259060557
- Deskripsi Fisik
- xxxi, 629 p.: charts., tabs., index.; 25 cm.
- Judul Seri
- -
- No. Panggil
- BQ 79
- Edisi
- 13th ed.
- ISBN/ISSN
- 9781259060557
- Deskripsi Fisik
- xxxi, 629 p.: charts., tabs., index.; 25 cm.
- Judul Seri
- -
- No. Panggil
- BQ 79
ABC's of relationship selling through service
ABC's of Relationship Selling through Service 11e trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to dem…
- Edisi
- 11 th ed.
- ISBN/ISSN
- 978-0071289283
- Deskripsi Fisik
- xxxi, 538 p. : ill., tabs., figs., index ; 25 cm.
- Judul Seri
- -
- No. Panggil
- BQB
Manajemen Keuangan 
Human Resource Management 
Marketing Management 
Operational Management 
Strategic Management