The Six sigma handbook : panduan lengkap untuk greenbelts, blackbelts, dan ma…

Suatu trend terpanas dalam bisnis sekarang, Six Sigma, membantu perusahaan dari semua ukuran untuk meningkatkan kualitas dan produk sementara menghemat jutaan dolar biaya tahunan. The Six Sigma Handbook adalah penuntun lengkap bagi sistem manajemen dan alat statistik yang merupakan fondasi dari pendekatan terobosan pada kualitas. Thomas Pyzdek menwarkan saran ahli, yang telah terbukti atas p…

Key performance indicators : developing, implementing and using winning KPIs

David Parmenter has a knack of getting to the heart of the issue, a good trait for a KPI consultant. His book is no different: David minces few words about what a key performance indicator is and isn't and how true KPIs can dramatically impact business performance. This pragmatic guide is chock-full of useful forms and tips that will enable any burgeoning performance manager to succeed in creat…

Armstrong's Handbook of Performance Management: An Evidence-Based Guide to Pe…

Optimizing staff performance is a key component of achieving outstanding business results. The new edition of Armstrong's Handbook of Performance Management is an essential companion for improving employee and organizational performance. From performance pay and giving feedback to managing underperformers, this handbook addresses all areas of performance management to enable students and pra…

Chaotics

We have entered into an entirely new era, an age of increasingly frequent and intense periods of turbulence in the global economy. Unlike past recessions, today's crises have precipitated a need for businesses to develop a new mindset, one that takes into account intermittent periods of disturbance, allowing them to thrive while under the constant threat of chaos. This book complete with metri…

Market-based management : strategies for growing customer value and profita…

This book is built around a performance orientation and the belief that real learning occurs only with the application of knowledge. It emphasizes market-based management—with a focus on the linkages between marketing strategy and profitability, and provides a systematic method for learners to evaluate the profit impact of a marketing strategy. Coverage that goes beyond marketing fundament…

Harvard Business Review on measuring corporate performance

Edisi

-

ISBN/ISSN

0-87584-882-6

Deskripsi Fisik

v, 229 p. : index ; 21 cm.

Judul Seri

The Harvard Business Review Paperback Series

No. Panggil

AZA/FCK

Balanced scorecard diagnostics : maintaining maximum performance

Niven offers tips for businesses on how to use Balanced Scorecard more effectively for performance measurement. He explains the basics, how to use the system, implementing a team, training, communication planning, developing a strategy map, assessment, setting targets, cascading, budgeting, compensation, and corporate governance. Results and how to report them are discussed, and the book conclu…

Strategy maps : converting intangible assets into tangible outcomes

More than 75% of the average company's market value comes from intangible assets that traditional metrics don't measure. The Balanced Scorecard is a revolutionary performance measurement system that allows organizations to quantify critical intangible assets, such as people, information and culture. Now the people who first developed the Balanced Scorecard, Robert S. Kaplan and David P. Norto…

Dynamic capabilities & strategic management : organizing for innovation and …

How do firms compete? How do firms earn above normal returns? What's needed to sustain superior performance long term? An increasingly powerful answer to these fundamental questions of business strategy lies in the concept of dynamic capabilities. These are the skills, processes, routines, organizational structures, and disciplines that enable firms to build, employ, and orchestrate intangible…

Reengineering performance management : breakthroughs in achieving strategy t…

This book seeks to empower managers by giving them the tools and training they need to translate organizational goals into a message that is relevant for the people who work for them. ItÂ’s essential because companies are interested not only in final results, but also in how the job accomplished. Tracey and Franklin also explore how organizations can change objectives, coaching styles, appra…