This book recounts ING Direct's–the successful Internet-based direct bank with over 20 million customers–intriguing story and explains the philosophy of its founder Arkadi Kuhlmann and his long-running partnership with Bruce Philp, the branding consultant who helped him make ING Direct a cause to its own people and a household name across North America. In an entertaining and inspiring…
What Should I Do? This is the cornerstone question for a multitude of ethical considerations - and the basis for this text. How we function when ethical challenges arrive in our "real" lives is the framework for Andrew Ghillyer's Business EthicsNow.This application-basedtext takes the theory ofbusiness ethics andapplies it to the realisticscenarios that studentsmay encounter at allstages of the…
M:Organizational Behavior, 5th edition by McShane and Von Glinow delivers essential Organizational Behavior knowledge in an accessible, student-focused style. This book's concise presentation of the latest OB concepts and practices is built on the main textbook?s solid literature foundation, informative exhibits, relevant real-world examples, global connections, and excellent readability. It al…
Businesspeople operating outside their native country need some understanding of foreign cultures. This study offers a survey approach--both in the sense of broad coverage and use of survey data--to the idea that national culture matters even in a globalized world. The authors received questionnaire responses from more than 1,000 senior executives and conducted interviews with 78 CEOs. As an al…
Handout seminar sehari Managing paradox : solusi survive di era ketidakpastian, 27 Juni 2002
t's not more money, bigger offices, better benefits, or flextime. Recent surveys reveal that the number one reason employees quit their jobs is that they don't feel valued on a human level. Growing employment opportunities and the lure of Internet companies have brought this prob- lem to near crisis level. Now, Dottie Gandy, a former regional director with the Franklin Covey Company, provides a…