Competency based HRM : a strategic resource for competency mapping, assessmen…

This book connects competencies, business and people, with that of the human resources functioning and people challenges in an organizational context. The book is wide in its detail as it covers many aspects of competency mapping processes, work plans, connecting competencies to HR processes and establishes in detail as assessment and development center. It also provides a large number of tool…

SchweserNotes for the FRM exam / FRM Part I Book 4 : valuation and risk models

Edisi

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ISBN/ISSN

9781427744739

Deskripsi Fisik

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Judul Seri

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No. Panggil

EEQ/AB Kap

The Risk premium factor : a new model for understanding the volatile forces …

The Risk Premium Factor presents and proves a radical new theory that explains the stock market, offering a quantitative explanation for all the booms, busts, bubbles, and multiple expansions and contractions of the market we have experienced over the past half-century. Written by Stephen D. Hassett, a corporate development executive, author and specialist in value management, mergers and ac…

Menjadi customer service representative yang sukses

Petugas pelayanan pelanggan (customer service representative atau CSR) adalah jantungnya perusahaan modern. Mereka membantu perusahaan menjadi sukses dengan memenuhi kebutuhan pelanggan. Petugas pelayanan pelanggan membantu memecahkan masalah pelanggan, menginformasikan produk dan kebijakan perusahaan, serta melayani pelanggan dengan sebaik-baiknya. Sasaran dan tujuan dari upaya mereka adalah k…