The Knowledge Management Fieldbook is a hands-on guide full of practical advice for managers wishing to implement knowledge management within their organizations. (text from the publisher)
In a global, complex, and competitive world, developing a plan without testing it against market reaction is like walking blind into a minefield. War gaming is a metal detector for a company. Yet war games run by the large consulting firms are kept secret and cost millions. For the first time, this book makes them accessible to every product and brand manager, every project leader, every mar…
This book shows how you can make sure that when change happens (and it frequently does) your company is ready for it. Shareholders want to see change take effect immediately, as each day's delay can cost them money or lose them market share, while staff are often suspicious of change, wondering what's in it for them. How do you make sure the change you want happens successfully, that it has eve…
This book recounts ING Direct's–the successful Internet-based direct bank with over 20 million customers–intriguing story and explains the philosophy of its founder Arkadi Kuhlmann and his long-running partnership with Bruce Philp, the branding consultant who helped him make ING Direct a cause to its own people and a household name across North America. In an entertaining and inspiring…
Today's companies want leaders who can "lead from the front"-take a clear position, create meaningful relationships, and "know themselves" while simultaneously building businesses. Employees want leaders who are authentic and inspire trust-those who set high standards and respect their unique talents. In Head, Heart, and Guts the authors, all from the world's leading executive development firm,…
Shares the experiences of more than sixty successful family businesses across the country, and offers advice on structure, problem solving, conflicts between family and business interests, and the training of the next generation
While the term unfair advantage may not sound sporting, it's all on the up-and-up in this primer for new business ventures. Nesheim (High Tech Start Up) has counseled more than 300 start-ups that have raised more than $2 billion in financing. So he has credibility when it comes to demonstrating how entrepreneurs can create and sustain competitive advantage for their companies. This practical gu…
Businesspeople operating outside their native country need some understanding of foreign cultures. This study offers a survey approach--both in the sense of broad coverage and use of survey data--to the idea that national culture matters even in a globalized world. The authors received questionnaire responses from more than 1,000 senior executives and conducted interviews with 78 CEOs. As an al…
Content : I. Training : Reflection, Emphasis, Outlook II. Determining Training Needs III. The Learning Process IV. Man-to-Man Training V. Group Instruction VI. Preparing a Training Program VII. Balanced Training VIII. Measuring Training Payoff IX. Analyzing a Training Report X. Ten Plus One Training Guidlines Appendix