The Balanced Scorecard has risen to the performance measurement challenge of the private sector and is equally well-equipped to facilitate a rapid and dramatic transition of twenty-first-century nonprofit and public organizations." —from Chapter Two The emphasis today on demonstrated organizational performance is not limited to private-sector corporations. Public and nonprofit agencies a…
Buku ini berisi pemanfaatan rerangka "balanced scorecard" sebagai inti sistem perencanaan laba jangka panjang "(long-range profit planning)". Dengan rerangka "balanced scorecard", sistem perencanaan jangka panjang difokuskan untuk mendongkrak kemampuan perusahaan dalam menghasilkan kinerja keuangan. Sistem perencanaan laba jangka panjang yang terdiri dari sistem perumusan strategi, sistem peren…
The Truth About Managing People ... and Nothing but the Truth rips away the hype, fads, and clichés that keep managers from seeing the world as it actually is. Stephen P. Robbins, the world's #1 selling management textbook author, has distilled the results of thousands of research studies on human behavior into over 60 proven "truths" that can transform how you manage people—and the resu…
The consultancy business is booming. For any consultant aiming to survive and grow in this complex world, they need to have a clear and concise change model to hand, one that can guarantee delivery of a wide range of change projects. Based around the author’s 7Cs model (Client, Clarify, Create, Change, Confirm, Continue, Close), The Seven Cs of Consulting offers both budding and experience…
"Alexia offers up a fluid, fun, and insanely useful conversation for all hiring managers, HR professionals, and trainers." - Lisa Haneberg, author of 12 business books, including Coaching Up and Down the Generations"Millennials will dominate the workplace by 2016. Are you prepared with the best way to engage them in your organization? 90 Days 90 Ways is chock-full of ideas to help you…
How does performance improve? A simple yet often unexplored question. To quantify it, it must be measured. To measure it, it must be understood. The good news is that once we actually examine how to test performance, a number of basic principles and natural laws emerge. Principles and laws with universal applications across diverse subjects, and when correctly applied, not only unravel the myst…
evaluasi training, sebagai salah satu "training process" yang paling rumit karena harus berhadapan dengan sejumlah metodologi, teknik dan berbagai alat ukur yang memusingkan, sebenarnya tidak mustahil untuk dilaksanakan, bahkan sampai ke tingkat paling kompleks sekalipun yaitu evaluasi training level 5L Return on Training Investment (ROTI) dengan satu catatan: anda dan perusahaan mau melakukann…
This how-to guide for executives offers advice on creating and customizing EVA at private companies. Executives Stern and Shiely (along with Irwin Ross, a writer) examine the interplay between EVA and corporate strategy and translate EVA's principles into concrete techniques. They outline the three essential components of an EVA program: a measurement system, an incentive system, and a system o…