What makes some businesses more successful than others? The answer: people. Organizations with motivated, talented employees that offer outstanding customer service are more likely to pull ahead of the competition. Performance Management is the first text to emphasize this key competitive advantage, showing readers that success in todayÂ’s globalized business world can be found, not in techn…
Performance Management, Fifth Edition covers the design and implementation of effective and successful performance management systems―the key tools that can be used to transform employee talent and motivation into a strategic business advantage. Author Herman Aguinis focuses on research-based findings and up-to-date applications that consider the changing nature of work and organizations.
It is often said that the only true source of sustained competitive advantage is people. But what does that mean and how can this be measured and managed? How many organizations know whether their human capital outperforms their competitors', or even whether it improves year-over-year? And what is the strategy for continually improving that performance?The "New Human Capital Strategy" is a road…
Authors developed the Analytic Hierarchy Process (AHP) for hierarchical decision making and the Analytic NEtwprk Process (ANP) for decicion-making in systems with dependence and feedback. This book contains the fundamentals of both theories as well as applications. The books’s protocols is follows: 1. Structure the problem to include all the factors that can influence the outcome. These fac…
Phelan dissects a whole range of consulting treatments for unhealthy companies and shows why theyÂ’re essentially fad diets: superficial would-be fixes that donÂ’t result in lasting improvements and can cause serious damage. With a mix of clear-eyed business analysis, heart-wrenching stories, and hard-won lessons for both consultants and the people who hire them, this book is impossible t…
Finally, a book that brings the vision of truly good governance down to earth. Ram Charan, expert in corporate governance and best-selling author, packs this book with useful tools and techniques to take boards and their companies to a higher level of performance. Charan puts his finger on a growing problem for boards: the disconnect between directors' efforts and their results. The a…
Founded in the early 1980s, SSA is a general, retained search firm with exclusive allegiance to client organizations, affiliated with a network of powerful international resources and has a division devoted to corporate boards, helping companies, public and private, small and large, structure, strengthen, diversify and benchmark their statutory and advisory boards. Board of directors can spe…
IBM reports $15 billion of annualnew revenues from 22 EmergingBusiness Opportunities. In 2008, $4 billion in revenues fromcompanywide innovation efforts allowedWhirlpool to maintain its top line, despiteglobal recession and the steep dropin housing markets. A DuPont business group leader,Ellen Kullman, backed an ambitious newbusiness creation program and laterbecame DuPont’s CEO. Eac…